Frequently Asked Questions (FAQ)
If you have questions about our
site and how it works, you will probably find the answers here. Please
read through this page completely. If your questions are not answered,
please email at Contact Us.
To be able
to take up Mystery Shopping jobs
for earning money, simply fill out the Registration Form found on the right
side of Secret Web Shopper's Home Page.
Upon registration, you will receive a set of simple instructions on how to conduct mystery shops.
is no fee to be a Secret Web
Shopper. Once you have registered with us, you will be eligible to
take up available Mystery Shopping Jobs and get cash, rewards on signing
up for trial offers.
this point of time our Mystery
Shopping Jobs are open to only citizen of USA of 18 years of age.
That information is stored in our database and used to match up
participants with specific job requirements. We can share your
information with outside sources to bring even more cash paying offers
If you encounter the error that the city/stat/zip codes do not match, please write to Contact Us and give us your Zip/City/State combination and we will guide you as to what can be done.
Most likely, there are too many people on our server at one time. This
slows down our server and does not let you register in full. Please
check back in an hour or two.
You can check your email inbox for a welcome email from us. If you are
able to view your registration information in your welcome email, then
you have successfully registered as a member.
The confirmation email is automatically generated after you register.
Sometimes, due to high web traffic, emails get lost. If you have not
received your confirmation email within 24 hours after registration,
please email out our “Contact Us” in your safe list and write to us Contact Us to let us know that you have not received your confirmation email.
Somebody may have already registered with your email address. Please
register with a different email address. If you continue to have
problems, feel free to email us at Contact Us.
Taking up Mystery Shopping Jobs Online.
After registration, members are provided with the list of Mystery
Shopping Jobs available. Upon completion of registration, members will
click on the Shopping Jobs they would like to take up and will be led
to the website of company providing that Mystery Shopping Job and you
will be asked to sign up the trial offer. Also based on the
information available with us, we send invitations to those members
who, we believe, may qualify to take up a job when a client contacts us
with a request for recruiting web-shopper.
Yes . For most shops, you will not require a credit card.
You will be notified if it a task requires CC submission, and you can choose to skip that task.
However, accurate data is very important for Mystery Shopping. For all the tasks you must use your real identity information i.e. real name, real date of birth, real gender, real address and telephone number. You must also use your own valid credit card. If you do not have a credit card and although some shopping jobs may need credit card details, most shopping jobs will not need a credit card, you would simply do these jobs.
The pay for each job varies, but depending on the length, you can get paid anywhere up to $15 for each set of completed tasks.!
We check and review all the tasks you complete. We advise that you take a screenshot of each confirmation page, click on our
How do I take a screenshot? We also advise that you retain confirmation emails as we may request either screenshots or confirmation emails as evidence of a completed task.
We currently pay you through PayPal, Payoneer. PayPal, Payoneer is a FREE service that allows you to instantly receive cash over the Internet. Payments are made within one week of receipt of invoice.
You are considered an independent contractor and no taxes are taken out of your paycheck.
All orders are processed from start to finish on vendor’s secure
servers. Any data submitted is first encrypted, using SSL. Your
information is safe and secure.
We ask demographic questions such as age, gender, employment and online
practices to ensure we have a diverse, representative membership
database. We only use this information to group our available secret
web-shopper database for identifying appropriate jobs for them.
If you wish to unsubscribe, Click on the unsubscribe link at the end of
our Home Page and you will be unsubscribed if you follow the
If none of the above answers solves your problem, please send an email to Contact Us. Please be sure to include the job number or subject in your email